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Dear Editors - As I read yesterday's front-page article about the "voluntarily retirement" of Joe Hickey, I could only wonder how long it will take the higher-ups in the Harvard corporation to understand how much of the satisfaction we gain from our undergraduate experiences is determined by our daily interactions with and ability to trust in our caring and dedicated House employees. Every one knows that Harvard is a business, and a successful one at that, but its essential vitality lies in a sense of community that the bullying of long-time, much-loved staff members like Hickey can only serve to undermine. -David J. Eilenberg '97
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